Frequently Asked Questions About Shopping at
Clifton Music

Is it safe to use my credit card?
Absolutely. We have taken every precaution to make your transactions secure. Our Internet site is built on the Anthill system which utilizes industry standard security measures, including SSL (Secure Sockets Layer). Nevertheless, if you prefer, we also offer you the option of submitting your order by telephone at 973-365-0049. All account information submitted to us is safely isolated from unauthorized Internet access.

How can I pay for my order?
We accept Visa, MasterCard, American Express and Discover. We also accept checks and money orders. Orders paid by check will usually not be processed until the funds have been verified. If you are sending a check or money order, please make the check or money order payable to Clifton Music
Send the check to:
Clifton Music
1135 Main Ave.
CLIFTON, NJ 07011

How much will my shipping charges be?
During the order process, you will be given a list of different shipping methods from which you can pick the one that suits you. The total cost of goods and the cost of shipping as well as sales taxes if applicable are clearly displayed.

What if I need to return my order?
You may return an item in its original condition for a refund or credit within 15 days of receiving. Shipping charges can only be refunded if the return is due to our error. All returns must be accompanied by the packing slip. After a return has been received, it will take 1-2 weeks to process. If using a credit card, refunds will be credited to your account. If paying by check or money order, a refund check will be mailed to you. We suggest using UPS or insured Parcel Post for your protection.